Privacy Policy – tradingicu.com

ERSFTSG operates tradingicu.com (the “Website”). This Privacy Policy explains what personal information we collect when you browse the Website, contact us, create an account, or place an order, and how we use and share that information.

1. Information We Collect

Information you provide. When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, order details, and the information you include in a message or form.

Payment information. Payments may be handled by third-party payment providers. Those providers process payment information under their own privacy policies. We receive the information needed to confirm and manage your order.

Information collected automatically. When you use the Website, we may collect your IP address, browser and device details, pages viewed, referring website, and information collected through cookies or similar technologies.

2. How We Use Information

We use personal information to:

Process, fulfill, and deliver orders;
Manage accounts and provide customer support;
Respond to questions and messages;
Send order confirmations and service updates;
Maintain the security and operation of the Website;
Improve our products, Website, and customer experience; and
Meet applicable legal obligations.

We may send marketing messages where permitted and where you have chosen to receive them. You can opt out of marketing emails using the unsubscribe link or by contacting us.

3. Cookies

The Website may use cookies and similar technologies to keep the shopping cart working, remember preferences, understand Website usage, and support Website features. You can control cookies through your browser settings. Disabling some cookies may affect account, cart, or checkout functions.

4. When We Share Information

We may share information with service providers where needed to operate the Website and fulfill orders. These may include payment providers, shipping carriers, hosting providers, email services, and Website security or analytics providers.

We may also disclose information when required by law, to protect the Website or our customers, or as part of a business transfer. Third-party services process information according to their own terms and privacy practices.

5. How Long We Keep Information

We keep personal information for as long as reasonably necessary to fulfill orders, provide support, maintain business records, resolve disputes, and meet applicable legal obligations. Retention periods may differ depending on the type of information and the reason it was collected.

6. Security

We use reasonable measures to protect personal information. However, no method of transmitting or storing information online is completely secure.

7. Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. To make a request, contact us using the details below. We may need to verify your identity before completing a request.

You may also change your browser’s cookie settings and unsubscribe from marketing emails at any time.

8. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13. If you believe a child has provided us with personal information, please contact us.

9. Third-Party Links

The Website may link to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing information to them.

10. International Processing

Our service providers may process information in countries other than your own. Where this occurs, information may be subject to the laws of those countries.